Course Title |
Effective Communication
|
Description
|
Effective communication is essential for a high-reliability organization. Most accidents and incidents are a result of ineffective communication at the boardroom level, the operational level, or a combination of both. In this course, the attendee will gain an understanding, and practical application of, effective communication which can be immediately applied to the workplace.
|
Who Should Attend |
All company employees will benefit from this course.
|
Duration |
18.0 hrs. (3 days) |
Time |
9:00am-4:00pm daily (includes a one hour break for lunch) |
Included |
- Course Slides
- Handouts
- Certificate of Training
|
Topics |
-
Evolution of Communication
-
The Communication Process
-
Verbal Communication
-
Non-Verbal Communication
-
Written Communication and Procedures
-
Presentations
-
Assertiveness
-
Conflict Resolution
-
Team/Group Dynamics
-
Decision Making
-
Student Presentations
|
Fee: Click here to request a quote