Course Title Effective Communication
Description
Effective communication is essential for a high-reliability organization. Most accidents and incidents are a result of ineffective communication at the boardroom level, the operational level, or a combination of both. In this course, the attendee will gain an understanding, and practical application of, effective communication which can be immediately applied to the workplace.   
Who Should Attend All company employees will benefit from this course.
Duration 18.0 hrs. (3 days)
Time 9:00am-4:00pm daily (includes a one hour break for lunch)
Included
  • Course Slides
  • Handouts
  • Certificate of Training
Topics
  • Evolution of Communication 
  • The Communication Process
  • Verbal Communication
  • Non-Verbal Communication 
  • Written Communication and Procedures 
  • Presentations 
  • Assertiveness
  • Conflict Resolution
  • Team/Group Dynamics 
  • Decision Making
  • Student Presentations

 

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