Safety investigations are a critical component of your SMS. This course provides the attendee with the techniques and methods to conduct effective safety investigations within their company. The Aviation Consulting Group's Safety Investigations course creates an in-depth understanding of how to conduct safety investigations from the initial response to the event all the way through forming recommendations and writing the report.

• Understand the overall safety investigation process

• Describe the various tools and resources required to collect evidence

• Develop the skills to effectively conduct interviews with witnesses

• Demonstrate knowledge of various safety event analysis models and tools

• Understand Human Factors and Human Performance issues in safety events

• Develop a deep understanding of Safety Culture and how to investigate safety culture implications in safety events

• Demonstrate mastery of positing safety recommendations and writing effective investigation reports

Safety Managers, Quality Managers, Investigators, Inspectors, or any company employee who would like to learn more about the safety investigation process.

There are no prerequisites for this course; however, the ideal candidate should:

• Have basic knowledge of Human Factors

• Have basic knowledge of Safety Management Systems

• Have good analytical and reasoning skills

• Course Slides
• Supplemental Training Materials
• Certificate of Training

• What is Safety?
• Introduction to Safety Investigations
• Preparing for the Investigation
• Collecting Evidence
• Conducting Interviews
• Conducting an Analysis of the Event (Hazard/Risk Matrix, 5 Whys Model, Fishbone Model, Bowtie Model, Threat and Error Management Model, Maintenance Error Decision Aid, Ramp Error Decision Aid)
• Investigating Human Factors (SHELL Model, Swiss Cheese Model, Latent Unsafe Conditions Framework, Behavior and Error Framework)
• Investigating Safety Culture (What is Safety Culture?, Just Culture and Disciplinary Policies)
• Developing Recommendations
• Writing the Report
• Management Action for Recommendations
• Investigation Exercises